Honesty, expertise and support

I received excellent information from Graham, he spent considerable time assessing whether I needed a party wall notice, however in the end I did not and it was his honesty, expertise and support even though there was no gain for their firm in end that was refreshing. They were simply doing the the best for the customer! Cheryl in the head office who helped me liaise with Graham and she was also was very warm natured and helpful!