Property Training to us means “Teaching Property Properly.”  There are a number of property training courses out there by a number of people who claim to be experts. Our pedigree, however,  speaks for itself. During the 11 years that our Founder owned and ran an Estate/Letting Agency, that firm won 8 national awards including the Cecil Jackson Cole award for Corporate Social Responsibility, was featured on TV/Radio on several occasions, successfully traded every year including those turmoil years of 2008 – 2009 and whose founder was runner up in a Lifetime Achievement in Property Award being beaten to first place by the former Countrywide Chairman, Harry Hill. Add to that Graham was a Fellow of both NAEA and ARLA, is an Associate of the Institute of Residential Property Management and Royal Institute of Chartered Surveyors and additionally holds both the Certificate in Practice in Estate Agency and the Certificate in Residential Lettings and Management.

With a collective 20 years experience in the Estate and Letting Agency environment, having been employed as a Manager and Trainer before setting up a four branch, multi award winning agency in Kent, Graham has experienced all market conditions.  Since that business was sold to Countrywide in 2014, Graham was asked by the Industry governing body PropertyMark to write and deliver courses to train Agents from around the Country.

In addition to training for PropertyMark, Graham provides training services directly to Estate and Letting Agents from Trainee through to Director level.

As well as classroom style training at venues  throughout the UK we  also provide on site training to letting and estate agents in their own office environment. One to One training is available as well as training for groups.

We can custom the training topic to suit your requirements and train staff from trainee through to Senior Manager level.

The topics upon which we most often provide training include the following:

  1. Legislation and Best Practice
  2. Winning Instructions and Increasing market share
  3. Branch Turnaround – turning a loss into a profit or making an average office into your best office.
  4. Dealing with Problem Tenants, Rent Arrears, Tenant eviction.
  5. Engage the Investor market. Double your office income by developing a dedicated investment department.
  6. Overcoming objections & closing techniques

Please feel to contact us to see how we can assist in the training and development of both your staff and your branch. Minimum qualifications for Estate Agency staff are going to be implemented. Get your staff ahead of the game now!


To follow are some of the firms whose staff we have trained.